Delivery

How much does delivery cost?

Delivery of all Nestera products over £49 is completely free... nada... zilch... zip... zero... nothing... no money... Pretty great, right?.

When will my order arrive?

Our amazing team aim to get your order delivered to you within 2-4 days of your order confirmation.

Will I know when my order has shipped?

Yes, we'll keep you updated with every step of your coop's journey. When your order is ready to ship, you'll receive an email with the tracking number to let you know it's on its way.

Can I track my delivery?

You certainly can! You'll receive up-to-date tracking information in an email the moment it's passed to our courier. You can also log into your Nestera account at any time to check your order and/or delivery status.

Can I change or cancel my order?

To change or cancel an order, contact us by phone on 01963 371563 or email [email protected] as soon as possible after ordering. You can also log into your account to check the the delivery status of your order.

What if my order, or part of it, has not arrived?

First, check the couriers's tracking information to find out what items were delivered. If any items still appear to be out for delivery, please contact the courier. Otherwise, contact us for further assistance and we'll be happy to help.

How are Nestera products shipped?

Our products are all shipped flat-packed for self-assembly in fully recyclable packaging. Easy-to-follow instructions are always included and can also be downloaded here.

What if my product is damaged or missing parts?

Let us know which parts are missing or damaged and we'll send replacements out to you ASAP. Please use the part descriptions in the User Guide, so we can accurately identify each part required.

Is Nestera packaging recyclable?

Of course! We pride ourselves on our green credentials. Not only are Nestera chicken coops made from 70% recycled plastic, but every last bit of the packaging it's delivered in is recyclable.

Do you ship internationally?

Currently, we ship to the UK, EU and US. To find the correct website, see links below!. UK (Incl. Northern Ireland): https://nestera.co.uk/. EU: https://nestera.eu/. US: https://nestera.us/